Effective Date: June 29, 2026
1. Introduction
Welcome to Ezzy Platform (“Ezzy”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, mobile application, and services.
By using Ezzy Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Date of Birth (when required)
- Billing Information
- Government-issued identification (only where required)
- Profile Photo (optional)
Booking Information
- Booking history
- Appointment details
- Payment records
- Service preferences
- Reviews and ratings
Technical Information
- IP Address
- Browser type
- Device information
- Operating system
- Cookies
- App usage analytics
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process bookings
- Process payments
- Provide customer support
- Improve our platform
- Personalize your experience
- Send booking confirmations and notifications
- Detect fraud and unauthorized activity
- Comply with legal obligations
4. Sharing of Information
We may share your information with:
- Verified service providers
- Payment processors
- Technology partners
- Government authorities where legally required
- Third-party service providers assisting our operations
We never sell your personal information.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
6. Cookies
Ezzy uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website performance
- Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Update inaccurate information
- Request deletion of your account
- Withdraw consent where applicable
- Request a copy of your personal data
- Object to certain processing activities
Requests may be submitted through our support team.
8. Third-Party Services
Ezzy may integrate with trusted third-party services, including payment gateways, mapping services, authentication providers, and analytics platforms.
These services maintain their own privacy policies.
9. Children’s Privacy
Ezzy does not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When no longer required, information is securely deleted or anonymized.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective once published on this page. Continued use of Ezzy Platform constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Ezzy Platform
Email: admin@ezzy.ph
Website: www.ezzy.ph
Thank you for trusting Ezzy Platform.