Effective Date: July 24, 2026
Welcome to Ezzy.ph (“Ezzy.ph”, “we”, “our”, or “us”), a multi-service digital marketplace owned and operated by EZZYTech IT Solutions.
These Terms of Use (“Terms”) govern your access to and use of Ezzy.ph, including our website, mobile applications, and all services, products, features, and technologies offered through the Platform.
By accessing or using Ezzy.ph, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must discontinue your use of the Platform immediately.
1. About Ezzy.ph
Ezzy.ph is a technology marketplace that connects customers with independent businesses, merchants, professionals, service providers, property owners, transportation providers, educational institutions, sports facilities, healthcare providers, legal professionals, home service providers, and other independent providers.
Services available through Ezzy.ph may include, but are not limited to:
- Food Ordering (No Delivery)
- Transportation
- Accommodation Bookings
- Legal Services
- Pet Services
- Medical & Dental Services
- Coworking Spaces
- Parking Reservations
- Educational Services
- Home Services
- Sports & Recreation
- Marketplace Services
- Other current and future services offered through the Ezzy.ph Platform.
Ezzy.ph is solely a technology platform that facilitates listings, bookings, reservations, payments, and communications between users and independent providers. Unless expressly stated otherwise, EZZYTech IT Solutions does not own, operate, employ, manage, or control the products or services offered by independent providers.
Each independent provider remains solely responsible for the products and services they offer.
2. Eligibility
To use Ezzy.ph, you must:
- Be at least eighteen (18) years old or the age of majority under applicable law.
- Have the legal capacity to enter into legally binding agreements.
- Provide accurate, complete, and current account information.
- Comply with these Terms and all applicable laws and regulations.
Parents or legal guardians are responsible for minors who use their accounts where permitted by law.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities conducted under your account.
- Keeping your account information accurate and up to date.
- Immediately notifying Ezzy.ph of any unauthorized access or suspected security breach.
Ezzy.ph reserves the right to suspend, restrict, or terminate accounts that violate these Terms or applicable laws.
4. Marketplace Services
Ezzy.ph provides technology services that enable users to:
- Browse products and services.
- Search for merchants and service providers.
- Make bookings and reservations.
- Purchase products.
- Schedule appointments.
- Communicate with providers.
- Process payments where supported.
- Submit reviews and ratings.
The availability of services may vary depending on location, provider participation, regulatory requirements, and future platform updates.updates.
5. User Responsibilities
Users agree to:
- Provide accurate and truthful information.
- Use the Platform only for lawful purposes.
- Respect merchants, providers, and other users.
- Pay all applicable fees associated with transactions.
- Maintain the confidentiality of account credentials.
- Comply with all applicable laws and regulations.
- Use the Platform honestly and responsibly.
Users are responsible for reviewing the pricing, policies, availability, qualifications, cancellation rules, refund policies, and other applicable terms of each independent provider before completing a transaction.ion.
6. Independent Provider Responsibilities
Independent providers are solely responsible for:
- Their products and services.
- Business permits and licenses.
- Professional qualifications.
- Pricing.
- Availability.
- Product quality.
- Service quality.
- Customer support.
- Delivery or fulfillment where applicable.
- Compliance with all applicable laws and regulations.
Providers must ensure that all information published on Ezzy.ph remains accurate, complete, and current.
Providers acknowledge that they operate as independent businesses and are not employees, agents, joint venture partners, or representatives of EZZYTech IT Solutions.
7. Orders, Bookings, and Payments
Depending on the service being used, users may:
- Purchase products.
- Book accommodations.
- Reserve facilities.
- Schedule appointments.
- Book transportation.
- Order food.
- Purchase other marketplace services.
Payments may be processed through authorized third-party payment providers.
For eligible services, EZZYTech IT Solutions may temporarily hold payments in accordance with the applicable Refund & Cancellation Policy before releasing funds to the independent provider.
Where applicable, the Platform Service Fee and any authorized deductions will be applied before the remaining balance is released to the independent provider.
Transaction-specific pricing, cancellation policies, refund rules, and payment schedules may vary depending on the service category and the independent provider.
8. Platform Service Fees
Ezzy.ph operates as a technology marketplace that connects customers with independent businesses, merchants, professionals, service providers, and other partners. To support the operation, maintenance, security, marketing, payment processing, customer support, technology infrastructure, and continuous improvement of the Platform, EZZYTech IT Solutions charges a Platform Service Fee on completed transactions.
The current Platform Service Fee is eleven percent (11%) of the total completed transaction value.
For Partners, the applicable Platform Service Fee will be automatically deducted from the total transaction amount before the remaining balance is remitted to the Partner, unless otherwise agreed in writing or required by applicable law.
The Platform Service Fee helps support, among other things:
- Platform development and maintenance.
- Secure payment processing.
- Customer support services.
- Fraud prevention and platform security.
- Marketing and promotional initiatives.
- Technology infrastructure.
- Continuous platform improvements and new feature development.
Partners acknowledge and agree that:
- The current Platform Service Fee is 11% of each completed transaction processed through Ezzy.ph.
- The Platform Service Fee is separate from any applicable taxes, payment gateway charges, withholding taxes, or other government-imposed fees.
- Partners are solely responsible for complying with all applicable tax, licensing, permit, and regulatory obligations relating to their business.
- Platform Service Fees are generally non-refundable unless otherwise required by applicable law or expressly approved by Ezzy.ph.
Ezzy.ph reserves the right to revise, increase, decrease, or otherwise modify its Platform Service Fee, commission rates, pricing structure, or other applicable charges at its sole discretion.
Any changes to Platform Service Fees will be communicated through the Platform, email, or other reasonable means before taking effect. Continued use of the Platform after the effective date of any revised fees constitutes acceptance of the updated fee structure.
Ezzy.ph may also introduce promotional pricing, temporary fee reductions, incentive programs, launch promotions, or category-specific commission arrangements without creating an obligation to offer identical pricing or incentives to all Partners.
9. Reviews and Ratings
Users may submit reviews and ratings based solely on their genuine experiences with independent providers.
Users must not:
- Publish false, misleading, or fraudulent reviews.
- Manipulate ratings or rankings.
- Offer or accept compensation for fake reviews.
- Post defamatory, abusive, discriminatory, or offensive content.
- Harass merchants, providers, or other users.
Ezzy.ph reserves the right, but is not obligated, to review, moderate, remove, or disable any review or rating that violates these Terms, applicable law, or our community standards.
10. Marketplace Disclaimer
Ezzy.ph serves solely as a technology marketplace connecting customers with independent providers.
Unless expressly stated otherwise, EZZYTech IT Solutions does not own, employ, operate, manage, supervise, endorse, or control independent merchants, businesses, professionals, transportation providers, accommodation providers, restaurants, healthcare providers, educational institutions, sports facilities, property owners, home service providers, legal professionals, or any other independent providers listed on the Platform.
Independent providers are solely responsible for:
- Products sold.
- Services rendered.
- Pricing.
- Availability.
- Quality.
- Delivery or fulfillment.
- Customer support.
- Professional qualifications.
- Licenses and permits.
- Compliance with applicable laws.
Ezzy.ph facilitates listings, bookings, reservations, appointments, orders, communications, and payments but is not a party to the contract between customers and independent providers except where expressly required by applicable law.
The Platform Service Fee charged by Ezzy.ph is solely for the use, operation, maintenance, and continuous improvement of the Platform and does not constitute payment for the actual products or services provided by independent providers.
11. Intellectual Property
All trademarks, logos, branding, software, website content, text, graphics, images, videos, designs, databases, source code, and other intellectual property associated with Ezzy.ph are owned by EZZYTech IT Solutions, its licensors, or their respective owners.
Users may not:
- Copy.
- Reproduce.
- Modify.
- Reverse engineer.
- Scrape.
- Distribute.
- Commercially exploit any portion of the Platform without prior written permission from EZZYTech IT Solutions.
12. Prohibited Activities
Users must not:
- Violate any applicable law.
- Commit fraud or identity theft.
- Create fake accounts.
- Use stolen or unauthorized payment methods.
- Upload malware or malicious code.
- Attempt unauthorized access to the Platform.
- Interfere with Platform operations.
- Harass or threaten other users.
- Infringe intellectual property rights.
- Publish unlawful, offensive, fraudulent, or misleading content.
- Manipulate bookings, orders, reviews, ratings, payments, or platform operations.
- Circumvent Platform Service Fees or attempt to conduct transactions outside Ezzy.ph for the purpose of avoiding applicable fees.
- Use automated systems that negatively affect Platform performance.
Violations may result in suspension, permanent account termination, legal action, and reporting to the appropriate authorities where applicable.
13. Limitation of Liability
To the fullest extent permitted by applicable law, EZZYTech IT Solutions, Ezzy.ph, its directors, officers, employees, affiliates, partners, licensors, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:
- Products purchased through independent providers.
- Services provided by independent providers.
- Customer-provider disputes.
- Product defects.
- Service quality.
- Booking failures.
- Reservation issues.
- Transportation services.
- Food safety.
- Accommodation issues.
- Professional advice.
- Delivery delays.
- Payment disputes.
- Technical interruptions.
- Unauthorized access beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.
14. Refunds and Cancellations
Refunds and cancellations are governed by the applicable Refund & Cancellation Policy for each service offered through Ezzy.ph.
Individual merchants and service providers may also maintain their own refund, cancellation, or rescheduling policies where permitted by law.
Users should review the applicable policies before completing a transaction.
15. Privacy
Your use of Ezzy.ph is also governed by our:
These documents explain how we collect, use, and protect your information.
16. Third-Party Services
Ezzy.ph may integrate third-party services including:
- Payment processors
- Cloud hosting providers
- Analytics providers
- Mapping services
- Customer support platforms
- Communication services
- Security providers
These third-party providers maintain their own terms and privacy policies. Ezzy.ph is not responsible for their products, services, or privacy practices.
17. Suspension and Termination
Ezzy.ph reserves the right to suspend, restrict, or permanently terminate access to the platform where a user:
- Violates these Terms.
- Engages in unlawful or fraudulent conduct.
- Compromises platform security.
- Harms other users or providers.
- Damages the reputation of Ezzy.ph or EZZYTech IT Solutions.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines, unless otherwise required by applicable law.
19. Changes to These Terms
Ezzy.ph may update these Terms & Conditions from time to time to reflect changes in our services, technology, legal requirements, or business operations.
Updated versions become effective immediately upon publication on Ezzy.ph.
Your continued use of the platform after changes are posted constitutes acceptance of the revised Terms.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
EZZYTech IT Solutions
Business Address:
GF, 9 Roli’s Arcade, La Salle Ave, Bacolod City, 6100, Negros Occidental, Philippines
Email: admin@ezzy.ph
By accessing or using Ezzy.ph, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.